Administrative Aide, Information Services PDF Print E-mail

POSITION:   
Administrative Aide, Information Services Department

LOCATION:  
Mayer Kaplan JCC, Skokie  

DUTIES:   
The Information Services Administrative Aide provides support to the Director, Information Services and the department as a whole.  Specific duties include, but are not limited to the following:
• Track and process all departmental expenses.
• Track purchase and delivery of materials and services, administer asset management, and obtain pricing and availability on information technology related items including copiers, fax machines and cellular phones.
• Track and process telecommunications invoices and related information, equipment and services.
• Manage cellular phones for the agency including collection and distribution, replacement and new orders, billing, shipping and receiving, troubleshooting issues with vendor support.
• Maintain personnel records and out of office schedule for department.
• Maintain statistics, publish and distribute daily, weekly, and monthly reports.  
• Track work orders and support line calls.
• Prepare Weekly Status Report, recapping accomplishments, issues, and status of current and future projects.
• Analyze data regarding common issues and trends and provides feedback department Director and to IS clients.
• Initiate training programs for JCC staff based upon recurring problems and their resolution.
• Participate in the development of new IS education programs and other customer communiqués.
• Distribute IS Department communiqués.
• Keep IS management aware of priority issues.
 
SALARY RANGE:  
Union Clerical

REQUIREMENTS:  
Bachelors degree preferred; must have a minimum of 5 years of administrative experience, with increased level of responsibilities; demonstrated proficiency using Word, Excel, PowerPoint, with the willingness and ability to learn other software as needed.  Must have well-developed interpersonal and organizational skills and a strong customer-service orientation. Good written, oral, and presentation skills; must be able to maintain professional attitude in stressful environment. 

TO APPLY:   
Sari Klein, MS Services
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Fax (312)855-9339