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POSITION: Administrative Aide, Information Services Department LOCATION: Mayer Kaplan JCC, Skokie DUTIES: The Information Services Administrative Aide provides support to the Director, Information Services and the department as a whole. Specific duties include, but are not limited to the following: • Track and process all departmental expenses. • Track purchase and delivery of materials and services, administer asset management, and obtain pricing and availability on information technology related items including copiers, fax machines and cellular phones. • Track and process telecommunications invoices and related information, equipment and services. • Manage cellular phones for the agency including collection and distribution, replacement and new orders, billing, shipping and receiving, troubleshooting issues with vendor support. • Maintain personnel records and out of office schedule for department. • Maintain statistics, publish and distribute daily, weekly, and monthly reports. • Track work orders and support line calls. • Prepare Weekly Status Report, recapping accomplishments, issues, and status of current and future projects. • Analyze data regarding common issues and trends and provides feedback department Director and to IS clients. • Initiate training programs for JCC staff based upon recurring problems and their resolution. • Participate in the development of new IS education programs and other customer communiqués. • Distribute IS Department communiqués. • Keep IS management aware of priority issues. SALARY RANGE: Union Clerical REQUIREMENTS: Bachelors degree preferred; must have a minimum of 5 years of administrative experience, with increased level of responsibilities; demonstrated proficiency using Word, Excel, PowerPoint, with the willingness and ability to learn other software as needed. Must have well-developed interpersonal and organizational skills and a strong customer-service orientation. Good written, oral, and presentation skills; must be able to maintain professional attitude in stressful environment. TO APPLY: Sari Klein, MS Services
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