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Front Desk Administrative Support/Receptionist (PT) - MKJCC |
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POSITION: Front Desk Administrative Support/Receptionist (PT) LOCATION: Mayer Kaplan JCC, Skokie DUTIES: As a key customer service representative, the Front Desk Administrative Support/Receptionist duties include (but are not limited to) the following: • Provide administrative support to various departments within the building; • Provide outstanding customer service and secure the information necessary to direct members to the appropriate person/department • Manage building access control and security, ensuring all members, staff and visitors show proper identification and have purpose for being in the building; • Enter program registrations into the registration system; • Handle incoming, outgoing and inter office telephone calls, record messages accurately and direct callers to the proper person; • Update member addresses, emails and phone numbers in the e-Finesstri database; Update and maintain the site’s Photo ID system; • Provide support to the Children’s Theater department including process ticket orders, provide forms for cast and crew members, respond to questions from cast & parents, distribute show materials to cast and customers; • Provide coverage of the front desk during play rehearsals and evening building meetings. SALARY RANGE: Hourly HOURS: Monday – Friday 3:00 pm – 6:30 pm with some additional hours as needed. REQUIREMENTS: High school diploma or equivalent; excellent communication and customer service skills; outgoing personality; demonstrated ability to work independently and take initiative but also able to seek help when needed and work as part of a team; demonstrated proficiency using Microsoft Word, email, and other basic computer skills with the aptitude to become skilled at advanced computer technology; typing speed of 35 wpm; must have flexibility to be able to work additional hours as needed. TO APPLY: Apply here
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