Payment Policy

Register in person or by mail, phone, fax or online with MasterCard, VISA or Discover. Personal checks are also welcome. Registration by phone, fax or online requires a credit card payment. If registering by mail, please enclose your registration form with payment. A $25 service fee will be assessed for all returned checks. Class fees are payable in full at the time of registration. Payment plans are available upon request.

Payment Options

Membership dues are annual and are payable in full at the time of purchase or renewal, unless otherwise specified, with cash, check or credit card.

Refunds

JCC membership is not refundable. If a program, class or group is cancelled by the Center, all fees will be refunded. Prior to the start of class, refunds are available for the class fee less a $25 administrative fee. Withdrawal from a class or program after the session or program has begun will result in full forfeiture of fees. From time to time, JCC finds it necessary to change instructors or group leaders. Refunds are not granted for staffing changes.

Fee Assistance

JCC offers fee assistance for those members of the Center who cannot afford to pay full fees. All requests for financial assistance are handled confidentially. Recipients must be members of the Center.

Proration

Fees cannot be prorated for participant absence from a scheduled class unless such a policy is noted in the class listing. If a participant joins a class after the third session, the class fee will be prorated. If a participant cannot continue in a class due to doctor’s written orders provided to the JCC, the JCC will give a prorated program credit for the remainder of the class. If a participant wishes to continue an exercise class after a hiatus described above, they may receive a prorated credit for the time missed.

Discontinuation of Services

In the event the JCC determines that enrollment or continued participation in JCC programs or services is not appropriate, JCC reserves the right to discontinue service. In such a circumstance, any unused portion of service fees paid to date will be refunded. JCC reserves the right to cancel the enrollment of an individual for reasons not limited to the following: not observing the rules of the JCC as outlined in the program guide or parent handbook; if a child has special needs that cannot adequately be met with current staffing; physical or verbal abuse of staff or children by adult or child; non–payment of fees.

Cancellation Policy

JCC reserves the right to cancel programs if minimum enrollment is not met. In such cases, a minimum of 48 hours notice will be provided and a full refund will be given.

Age Policy

A participant must be the minimum age required for a program by the beginning date of that program (unless otherwise listed). Participants are asked to adhere to age requirements for all programs.

Photo Policy

JCC may videotape or photograph participants enrolled in programs, classes, and events or while enjoying JCC facilities. These photographs are for JCC publications, flyers, publicity efforts, brochures, and website or cable programs. All photos and videos are for JCC use and become the sole property of JCC.

Insurance & Medical Information

JCC does not provide medical insurance coverage for accidents or injuries that occur while attending or participating in any activity at or sponsored by JCC. Personal medical insurance that covers participation in JCC programs is available through the JCC Association of North America Medical Expense Insurance Program. For information, please call the Member Relations office.